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Why can't I see an audience I just created and saved in my Audience Library?
Why can't I see an audience I just created and saved in my Audience Library?

audience not showing up, audience library

Bill Joscelyn avatar
Written by Bill Joscelyn
Updated over 2 years ago

After Geoframes and audiences are created, they are moved to a separate database for display in the platform user interface (UI). That process recycles frequently, grabbing newly completed Geoframes and audiences and listing them for display.  

Most Geoframes or Audiences are displayed quickly, but it is not uncommon for that process to take a few minutes while loading. If this happens to one of yours, just wait a couple of minutes for the system to catch up. If your Geoframe(s) or Audiences to not show in search results within a half hour or so, contact support via Intercom or email for assistance.

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