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I want to publish to a Meta Ads Manager account, but it is not showing up in the publishing drop-down menu.
I want to publish to a Meta Ads Manager account, but it is not showing up in the publishing drop-down menu.

Meta ads manager, Facebook ads manager, Facebook publishing, Facebook publishing troubleshooting

Alyssa Paschke avatar
Written by Alyssa Paschke
Updated over 9 months ago

Are you looking to add a Meta Ads Manager account to OnSpot in order to publish audiences? Here are troubleshooting steps to make sure the Ads Manager account is displaying in the dropdown menu on the publish screen:

Confirm You Are A Full Administrative User

Ensure that you have full administrative privileges in both the Meta Business Manager and Ads Manager account.

Confirm You Have Accepted Custom Audiences Terms & Conditions

Meta custom audience T&Cs must be accepted by every user looking to publish to an Ads Manager account:

  1. Copy and paste the below URL into notepad or other text editor application: https://www.facebook.com/ads/manage/customaudiences/tos/?act={ENTERACCOUNTID}

  2. Replace {ENTERACCOUNTID} with your ad account id (removing the brackets) and enter the edited URL into a web browser. Follow the on-screen prompts to accept the terms.

Confirm Meta Data Sharing Settings

Navigate to the publish screen and click "Connect to Facebook." If you are already connected, click "Disconnect" and then "Connect to Facebook."

In the data sharing popup, click "Edit Previous Settings"

Click "Opt in to all current and future businesses" and "Reconnect"

Now, you should be able to see the new Meta Ads Manager account in the publish drop down menu.

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